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Donation Management System (DMS)

CRS Studio’s Donation Management System (DMS) helps nonprofits streamline fundraising operations, track donor engagement, and stay compliant — all on Salesforce. Focus more on your mission while we simplify your fundraising.

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Fundraising Made Simpler, Smarter, and Fully IRAS-Compliant

Effective fundraising goes beyond collecting donations — it’s about building meaningful relationships with donors, ensuring transparency, and maintaining full compliance with Singapore’s regulatory standards.

The CRS Donation Management System (DMS) helps nonprofits centralise donor data, track contributions, automate tax-deductible receipts, and stay IRAS-compliant — all within a secure Salesforce environment.

 

Designed specifically for Singapore-based charities, CRS DMS empowers fundraising teams to reduce manual work, increase donor retention, and gain real-time visibility into every campaign.

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Donation Management System (DMS)
Features & Benefits

CRS DMS is built to make fundraising smarter and easier.

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Donor & Donation Tracking

Maintain a complete history of donor contributions, including one-time and recurring donations.

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Online Donation Form

Customize and embed donation forms directly on your website for seamless contributions.

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Tax-Deductible Receipts

Automatically generate and email official receipts for tax purposes.

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IRAS Donation Submission Integration

Ensure accurate and timely submission of donor data to IRAS.

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Import Donations from 3rd Party Platforms

Easily consolidate donations from Giving.sg, Benevity, Give.asia and other platforms.

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Integration to Payment Gateways

Connect to 2C2P, RedDot Payment, Stripe, PayPal and other gateways for real-time payments.

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Fundraising Campaign Tracking

Track progress, donor engagement, and performance across all campaigns.

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Salesforce Dashboards & Reports

Get real-time insights into donor data and campaign success with native Salesforce reporting tools.

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Mobile Access

Manage and view donor information on the go using the Salesforce mobile app.

How CRS Donation Management System Works

1

Donor Lifecycle Management

Built on Salesforce Nonprofit Cloud Fundraising, track every interaction — from acquisition to stewardship.

2

Seamless Payment Integration

Works with 2C2P, Stripe, and PayPal for one-time or recurring donations. Every transaction is automatically recorded in Salesforce, providing a real-time view of donor activity, fundraising performance, and campaign ROI.

3

IRAS Receipt Automation

Auto-generate tax-deductible receipts and submit directly via IRAS API.

4

PDPA & NCSS Compliance

Meet local data-protection and Tech-and-Go Green Lane Green Lane requirements standards effortlessly.

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Why Nonprofits Trust CRS Donation Management Software

1. Built on Salesforce

Secure, scalable, and proven.


2. Designed for Nonprofits in Singapore

IRAS-ready and aligned with local fundraising needs.

3. Engagement Focused

Strengthen donor relationships with automation and data insights.

4. Simplifies Compliance

Reduce admin burden with built-in reporting and submissions.

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Donation Management Software FAQs

1. What is a donation management system?

A DMS is software that helps nonprofits track donations, manage donor relationships, and stay compliant. CRS DMS is built on Salesforce for added security and flexibility.


2. Can CRS DMS handle online donations?

Yes. You can embed customisable donation forms on your website and connect them to 2C2P, RedDot Payment, Stripe, PayPal and other gateways.​

3. How does CRS DMS help with compliance?

CRS DMS integrates with IRAS for donation submissions and automatically generates tax-deductible receipts.

4. Can I import donations from third-party fundraising platforms?

Absolutely. CRS DMS supports imports from platforms like Giving.sg, Give.asia and Benevity, so you can consolidate all contributions.

5. How does CRS DMS improve donor engagement?

By providing complete donor histories, campaign tracking, and personalised communication tools, CRS DMS helps you build stronger, long-term donor relationships.

Driving Impact Across Communities

From donor management for non-profits to digital onboarding for fintechs, CRS Studio is the Salesforce Partner you can trust to simplify processes, enhance engagement, and deliver measurable results.

​Ready to transform the way your organisation works?

Build Stronger Donor Relationships with CRS DMS

Let CRS Studio help your nonprofit scale its impact. Our Donation Management System makes fundraising seamless, compliant, and donor-friendly.


Fill in the form, and we’ll be in touch to schedule a free, no-obligation consultation.

No obligation. Speak directly with a Salesforce expert.

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Bespoke Salesforce CRM, AI, Tableau, and MuleSoft integration solutions. Designed for mission-driven organisations in Singapore to streamline operations, enhance engagement, & deliver measurable impact.

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