Articles by CRS Studio

When leaders compare Tableau dashboards vs reports, they are usually asking a deeper question: “Do we need analytics, or are our current reports enough?”   In some organisations, Tableau investments result in dashboards that look better than existing reports but do not materially change decisions, often because decision use cases were not made explicit.

For many Social Service Agencies (SSAs) in Singapore, the NCSS Tech-and-GO! (TNG) initiative by the National Council of Social Service (NCSS), has become one of the most critical enablers of digitalisation, but also one of the most carefully scrutinised funding pathways. Choosing the wrong solution approach or vendor can result in delayed approvals, rejected claims, or systems that fail to meet NCSS reporting and governance expectations.

For many Social Service Agencies (SSAs), digitalisation is no longer optional—it is essential for reducing manual work, improving reporting, and enhancing service delivery. The NCSS Tech-and-GO! (TNG) initiative by the National Council of Social Service (NCSS) was designed to help agencies adopt digital tools with the financial support needed to modernise safely and sustainably. However, SSAs often ask:  “What digital solutions are actually supported under Tech-and-GO!?”

For many Social Service Agencies (SSAs) in Singapore, long-term sustainability depends on more than just strong programmes. It requires resilient people practices, good governance, effective digital systems, and organisational health that can withstand operational challenges.  The NCSS Transformation & Sustainability Scheme (TSS) was created precisely to support these areas.

Singapore’s digital push has never been stronger—and for many SMEs, charities, and Social Service Agencies (SSAs), the biggest question is no longer “Should we digitalise?” but “How do we fund it?” The SME Go Digital Grant and NCSS Tech-and-GO! grants have become two of the most important pathways for organisations that want to modernise operations, improve service delivery, and build long-term resilience.

For many Social Service Agencies (SSAs) in Singapore, digital transformation is no longer a question of “Should we do it?” but “Where do we start?” . NCSS’s Tech-and-GO! (TNG) initiative has been one of the sector’s most important enablers, especially for organisations with limited budgets and stretched manpower. But within Tech-and-GO!, two terms often create confusion: Start Digital and Go Digital. They sound similar, but they serve very different purposes.

Learn how NCSS Tech-and-GO! helps SSAs fund digital projects. Eligibility, funding amounts, supported solutions, and how to apply through the OSG portal.

Digitalisation is now essential for Social Service Agencies (SSAs) in Singapore—not just for efficiency, but for service quality, reporting accuracy, and long-term sustainability. Many SSAs recognise the need for reliable systems such as CRM, volunteer management tools, case management workflows, dashboards, and automation. But the biggest challenge often isn’t deciding what to digitalise, it’s knowing how to apply for funding to make it possible.

Donation management is the backbone of nonprofit trust. Every contribution—whether from an individual, a corporation, or an event—carries a responsibility: to ensure the funds are handled securely, transparently, and compliantly. Yet for many nonprofits, compliance remains an uphill battle. Between tracking multiple donation channels, meeting regional regulations, and ensuring data privacy, the administrative load can quickly spiral. That’s where automation and AI can help