Articles by CRS Studio

In today’s fast-moving retail landscape, delivering excellent customer service and empowering in-store teams are key to sustainable growth. For Sonak Group, a leading retailer and distributor of sporting goods and fashion brands in Southeast Asia, the challenge was to unify support operations and enable frontline staff to work more efficiently. With help from CRS Studio, Sonak implemented Salesforce Service Cloud and a custom-built iPad app—driving improvements across cust

Volunteers are the backbone of many nonprofits and social enterprises. But as these programs grow, so does the complexity of managing them. Without the right tools, even the most passionate initiatives can run into operational chaos.

For non-profits in Singapore, every dollar matters. Yet, a surprising number of organisations still manage donations using outdated systems—spreadsheets, manual receipts, and siloed donor databases. As donor expectations evolve and compliance standards tighten, these traditional methods are showing their cracks. It’s time to rethink donation management.